F.A.Q.

Turnaround time:

• Intricate or heavy beaded garments designs add to the production time.

• In all cases please allow more than ample time for your design to be constructed.

• Especially if it is for a special occasion.

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Payment: 

• A Standard 50% of your estimated production cost is required for your deposit.

• Once deposit is paid in full, we will start with production. 

• We accept all major credit cards, PayPal and cash (if applicable).

• Your order must be paid in full before we can ship our your item. 

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Shipping :

• USPS Tracking # will be provided upon request.              

• We are not responsible for post office deligency.

• Custom orders can not be expedited.

• We ship worldwide - Please email or call for rates outside the country.    

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Return :

• Custom garments can not be exchanged nor refunded.

• We will provide 1 alteration if required and reimburse shipping & Handling.

      -Please email us with order # and alteration specifications before taking action.

• We will make the necessary alterations to ensure you receive the correct fit!

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